MooRide 2.0 Privacy Policy

Last Updated: 20/10/2024

1. Introduction

At MooRide 2.0, we prioritize your privacy. Our app is designed to provide bus services without
collecting or storing any personal information or sensitive data. This Privacy Policy explains
the type of information we do collect and how it is used. By using the MooRide 2.0, you agree to
this Privacy Policy.

2. Information We Collect

We only collect non-personal information necessary for the app's functionality:

Bus GPS Location: To provide real-time tracking of bus locations.
Passenger Count: For monitoring the number of passengers on board.
Trip Booking Records: To manage on-demand trip bookings.
Bus Stop GPS Locations: For accurate bus stop identification and navigation.

We do not collect any personal identifiers, such as names, contact details, or identification numbers

3. How We Use Your Information

The data we collect is used solely to improve and optimize the functionality of our services. This includes

Real-time bus tracking.
Managing capacity for safety and service adjustments.
Facilitating efficient trip bookings and bus stop management.

No data is used for marketing or any unrelated purposes.

4. Data Storage and Security

All data is securely stored on Amazon Web Services (AWS), a trusted cloud service provider. We employ
advanced encryption protocols, access controls, and other security measures to safeguard the data. Data
retention is limited to the period necessary for service optimization and no personal or sensitive data is
collected or stored.

5. Sharing of Information

We do not share, sell, or disclose any data collected through the app to third parties unless required by law
or regulatory authorities. The information collected is used exclusively for providing the bus service and
ensuring its smooth operation.

6. Retention of Information

All data collected is retained only for as long as necessary to fulfil the purposes outlined in this Privacy
Policy. After this period, data is anonymized or securely deleted in accordance with our retention policies.

7. Your Rights

Under the Singapore Data Protection laws and regulations, you have the right to:

Access information about the data we collect and its usage.
Request correction of any incorrect or incomplete data.
Withdraw consent for the collection or use of non-essential data, if applicable.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:

Email: asknp@np.edu.sg